How
long does it take to set up an account?
Orders can
be set up in less than 5 minutes but not greater than 48
hours.
How
much do you charge for domain registration?
We can register
and set up your .com, .net., or .org or .info domains for £10 per year.
Can
I host international domains?
Yes, we currently
have clients that use .co.uk, .ca, .il, .tc, .nu, .ve, and many
other international domain names.
Do
you offer NT or UNIX plans?
We offer both UNIX and NT
web hosting accounts. We
do handle Windows for easy of use. Overall stability and cost savings for licensing.
How
do I access my Cpanel control panel?
You can login
to your website via FTP your shopping cart is very simple to use. We however manage your website to take the easy route let us deal with it.
What
are the nameservers for the current machine?
Primary Nameserver:
Secondary
Nameserver:
How
do I FTP into my account?
First you must
obtain an FTP program such as Cute FTP or WS_FTP.
Once you have an FTP program, type in "yourdomain.com"
as the host address. Supply your username and password
in the according fields. Once logged in, you have
complete access to your account.
Is
there a help manual I can reference to use?
Yes, access
we have a whole host of help lines open to you.
Where
are my statistics?
After logging into your website you can obtain hits and other various stats to help you. Various packages to choose from with all your statistics
for that domain.
What
is the full path to my cgi-bin?
/home/username/public_html/cgi-bin
Which
folder do I load my web pages to?
You should
place all of your web documents in the public_html directory.
I
keep getting errors when trying to publish with Frontpage?
The most common
problem is not using the full url when uploading your site.
Make sure you use the entire http://www.domain.com in the
address you are attempting to publish to. You may need to upgrade the front page extensions to use front page.
Can
I have CGI outside of the bin?
Yes, CGI will
function in the public_html folder.
What
version of Perl comes installed on your servers?
Perl 5.8.3.
What
version of PHP comes installed on your servers?
PHP 4.3.3.
What
version of MySQL comes installed on your servers?
MySQL 4.0.18 standard
What
is the correct path to Perl?
/usr/bin/perl
What
is the correct path to sendmail?
/usr/sbin/sendmail
I've
uploaded my site and still see "placeholder for ..."?
You are still
seeing the default index.html page set up when you ordered
your hosting plan through us. Make sure to delete that old
index.html page, then your site should resolve correctly.
How
long does it take for my DNS changes to update world wide?
Normally you
can expect to see your web site DNS to change within 24
hours once you have made the modifications at your registrar.
However, we have seen it take up to 3 days in some cases
where registrars and ISPs are a little slower.
Why
isn't my SSI working?
In order for
SSI to be executed, you must rename all of your web pages
to .shtml rather than .htm or .html. This solves the majority
of SSI errors.
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